Last updated: December 18, 2025

At Octonion.Hosting, we aim for transparency and fairness regarding cancellations and refunds.

Cancellation Policy

• You may cancel your services at any time from your account dashboard or by contacting support
• Cancellation stops future billing but does not automatically trigger a refund unless stated below

Refund Eligibility

Web Hosting

• Refunds may be issued within [e.g., 7 or 14 days – choose one] of initial purchase
• Refunds apply only to first-time hosting plans
• Setup fees (if any) are non-refundable

Domain Registration

• Domain registrations, renewals, and transfers are non-refundable
• This follows global domain registry and ICANN rules

SSL Certificates

• SSL certificates are non-refundable once issued

Professional Email

• Email services are non-refundable once activated

Non-Refundable Cases

• Abuse or violation of Terms & Conditions
• Account termination due to policy breaches
• Add-ons or third-party services

Refund Processing

• Approved refunds are processed to the original payment method
• Processing time: 5–10 business days

Policy Changes

Octonion.Hosting reserves the right to modify this policy at any time.

Contact Us

For cancellation or refund requests, contact: Email: hosting@octonion.hosting